How we handle your information.
We're a small family business. We collect the minimum we need to call you back, get a machine inspected, and close a deal — and nothing more. This page explains what that means under South Africa's Protection of Personal Information Act (POPIA).
The responsible party.
- Registration
- 2015/039154/07
- VAT
- 4170285870
- Address
- Pavey St 5, Baillie Park
Potchefstroom, North-West, South Africa - Information officer
- Hannes de Beer
hannes@distribucon.co.za
+27 79 891 8125
Three places, one principle: minimum needed.
Providing personal information to us is voluntary. If you choose not to, we may not be able to respond to your enquiry or arrange an inspection — but you're free to use the public listings on this site without giving us anything.
What
Name, phone, email, and — for sellers — make, model, year, hours, location, and any free-text notes you provide.
Why
Responding to your enquiry, arranging an inspection or viewing, and preparing a quote or listing.
What
Anything you share by phone, email, or WhatsApp — typically your name, contact details, and the machine you're asking about.
Why
Carrying on the conversation you started, and keeping a record so the next person on our team can pick it up.
What
Standard request logs from our hosting provider — IP address, user-agent, timestamps, and pages visited.
Why
Operating and securing the website, diagnosing faults, and detecting abuse.
We don't run analytics, advertising pixels, or cross-site tracking on this website. The site loads typefaces from Google Fonts, which means Google receives the requesting IP address — a standard hosting consequence we keep flagged here for openness.
Why we're allowed to.
We rely on consent (you submitted the form) and on the legitimate interests of pursuing a transaction you initiated and running our business — both grounds permitted under section 11 of POPIA.
How long we keep it.
Active enquiries: as long as the conversation is live, plus two years for follow-up. Concluded transactions: at least five years to meet tax and company-law record-keeping duties. Server logs: rotated within 90 days.
Recipients & processors.
Inside Distribucon: the inspectors and sales team handling your enquiry. Outside: our hosting provider, our email provider, and — when a deal closes — our auditors and the relevant tax authority. We don't sell or rent personal information to anyone.
You're in charge of your information.
POPIA gives you specific rights over the personal information we hold. Email hannes@distribucon.co.za to use any of them — we'll respond within a reasonable period and at no cost for routine requests.
- Access
You can ask what personal information we hold about you, and request a copy.
- Correction
If something we hold is wrong, incomplete, or out of date, ask us and we'll fix it.
- Deletion
You can ask us to delete your information, subject to any legal duty we have to retain it (e.g. tax records).
- Objection
You can object to processing on reasonable grounds, or withdraw consent where we relied on it.
- Complain
You can lodge a complaint with the Information Regulator (South Africa) — details below.
How we protect it.
Information is held on access-controlled systems with reputable providers. Staff access is limited to those who need it to do their job. We use TLS for traffic to and from this site. No control is perfect — if a breach affects you, we'll notify you and the Information Regulator as POPIA requires.
Where it lives.
Some of our hosting and email infrastructure runs on services with data centres outside South Africa. Where that's the case, we use providers bound by laws or contracts giving personal information protection comparable to POPIA.
If we get it wrong.
Talk to us first — most issues we can sort the same day. If you're not satisfied, you can complain to the Information Regulator of South Africa.
- Information Regulator
- JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
- Email (complaints)
- complaints.IR@justice.gov.za
- Website
- inforegulator.org.za
We may update this notice as our practices change. Material changes will be flagged at the top of the page. The current version is always reachable from the site footer.